This test will check your network speed and condition and will produce an overall grade of your network quality through a meter. Once the Call Test is done and no problems have been found, you will automatically be brought to the Network Condition page. You will not need to do anything at this point. You will see your video feed on two screens and the progress of the call test. You will just see yourself on both video feeds.Ī. The actual call test will now begin. The test will just send your video data and route it back to your device. It is not an actual call with a real person. This test aims to check if the device can send and receive data reliably for the call. If there are no other apps running, check the volume settings of your device to make sure that the speaker you will be using is selected as the default speaker, that it is not muted (If this is the case, the speaker icon will have a line across it), and that the volume level is sufficiently high so that you can hear the audio clearly.Ħ. If there is no sound or the sound output is too low, make sure that your device is not playing any other audio from different sources (Youtube, Music player apps, etc). Usually, the default device is selected and works fine in most cases.ī. If you have multiple output devices (eg: Bluetooth speakers, headsets/headphones, or other external speakers that are connected to your device, please make sure to click the correct speaker that you will be using for the call. If you can hear the audio well, click Yes.Ī. You can visually confirm the audio through a waveform shown on the left side of the speaker. A continuous audio clip will be played to test the speaker output of your device. If the mic works without any issues, you will see a waveform on the left side of the mic you have selected and will be taken to this screen to confirm that the mic works.
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